What is the service about?

How the service works

How can I sign up for the service?

Where ACCIONA's scooter service works

What requirements do I have to meet to use scooters?

Do I need a driver's license to use the scooters?

How can I unsubscribe from the service?

When I can use the scooters?

How do I find the scooters

How do I book a scooter? How much time do I have left?

How do I use the scooter?

Where can I ride?

Is it compulsory to wear a helmet?

Can I take passengers with me?

Can another person use the scooter with my user?

Am I covered by insurance?

Where can I park the scooter?

Can I pause during the trip

How do I end the trip?

What do I do if I identify any damage or malfunction in the scooter

Can I drive in case of traffic restrictions due to pollution?

Can I ride in APR areas: Residential Priority Areas?

What happens if my phone runs out of battery?

Do I have to pay a registration fee?

How much does it cost to use the scooters?

Can there be additional charges?

What happens if I commit an infraction and I get fined?

How can I contact ACCIONA in the event of an accident?

Will someone help me in case of an accident?

What do I do if the scooter is damaged?

Any more questions?